Terms of service
HOMAPPLIANCES
Last Updated: May 06, 2026
Welcome to HomAppliances. These Terms of Service govern your access to and use of our website, products, services, and all related transactions conducted through our platform.
By accessing, browsing, or purchasing from HomAppliances, you acknowledge that you have read, understood, and agreed to comply with these Terms of Service. If you do not agree with any part of these terms, you must immediately discontinue use of our website and services.
1. GENERAL CONDITIONS
HomAppliances reserves the right to refuse service, cancel orders, restrict access, or terminate accounts at its sole discretion without prior notice if any suspicious, abusive, fraudulent, or unlawful activity is detected.
We reserve the unrestricted right to:
- modify products,
- update pricing,
- discontinue services,
- limit quantities,
- refuse transactions,
- or amend policies at any time without prior notification.
2. PRODUCT INFORMATION & AVAILABILITY
We make every reasonable effort to ensure that all product descriptions, images, pricing, specifications, and availability details displayed on our website are accurate and updated.
However:
- slight color variations may occur due to screen settings or photography lighting,
- packaging may occasionally differ from displayed images,
- product availability is subject to stock limitations.
HomAppliances shall not be held liable for minor variations that do not materially affect product functionality.
3. ORDER ACCEPTANCE & CANCELLATION
All orders placed on HomAppliances are subject to verification and acceptance.
We reserve the right to:
- cancel any order at our discretion,
- limit order quantities,
- refuse COD orders,
- or reject transactions identified as high-risk or suspicious.
Orders may be cancelled due to:
- incorrect pricing,
- stock unavailability,
- failed verification,
- logistical limitations,
- or suspected fraudulent activity.
In such circumstances, customers shall be notified accordingly.
4. PRICING & PAYMENTS
All prices listed on the website are displayed in Indian Rupees (INR) unless otherwise specified.
HomAppliances reserves the right to modify pricing without prior notice.
We support:
- Cash on Delivery (COD),
- prepaid payments,
- UPI,
- debit/credit cards,
- and other authorized payment methods.
Customers selecting prepaid payment methods may receive promotional discounts where applicable.
5. CASH ON DELIVERY (COD)
Cash on Delivery services are available on eligible orders and serviceable pin codes only.
HomAppliances reserves the right to:
- deny COD facilities,
- request prepaid confirmation,
- or cancel COD orders in cases of repeated order rejections, fake orders, or suspicious activities.
Customers are expected to provide accurate shipping and contact information for successful delivery.
6. SHIPPING & DELIVERY
Delivery timelines displayed on the website are estimated and may vary due to:
- courier delays,
- weather conditions,
- operational disruptions,
- public holidays,
- or unforeseen logistical circumstances.
HomAppliances shall not be liable for delays caused by third-party shipping partners.
Once an order is dispatched, shipping responsibility partially transfers to the assigned logistics provider.
7. RETURNS, REPLACEMENTS & REFUNDS
All return, replacement, and refund requests shall be governed strictly in accordance with the official Return & Refund Policy published on our website.
Customers are strongly advised to:
- record proper unboxing videos,
- inspect products immediately upon delivery,
- and report issues within the specified timeframe.
Failure to comply with the Return & Refund Policy may result in rejection of claims.
8. USER RESPONSIBILITIES
By using this website, you agree:
- not to misuse the platform,
- not to engage in fraudulent transactions,
- not to submit false claims,
- not to interfere with website security or operations,
- and not to violate any applicable laws or regulations.
Any misuse of the platform may result in:
- permanent account restrictions,
- legal action,
- financial recovery claims,
- or law enforcement involvement where necessary.
9. INTELLECTUAL PROPERTY RIGHTS
All website content including:
- logos,
- branding,
- graphics,
- product descriptions,
- images,
- videos,
- designs,
- and written materials
are the exclusive intellectual property of HomAppliances and may not be copied, reproduced, distributed, or used commercially without prior written authorization.
Unauthorized usage may result in legal action.
10. LIMITATION OF LIABILITY
HomAppliances shall not be held liable for:
- indirect losses,
- consequential damages,
- delivery delays,
- third-party payment failures,
- misuse of products,
- or losses arising from circumstances beyond our reasonable control.
Customers are solely responsible for using products safely and according to intended purposes.
11. FRAUD PREVENTION & SECURITY
To protect customers and business operations, HomAppliances reserves the right to:
- verify customer identity,
- request additional order confirmation,
- suspend suspicious transactions,
- or refuse service where fraudulent activity is suspected.
False refund claims, fake damage reports, or intentional abuse of policies may result in permanent blacklisting.
12. MODIFICATIONS TO TERMS
HomAppliances reserves the unrestricted right to update, revise, or modify these Terms of Service at any time without prior notice.
Continued use of the website after modifications constitutes acceptance of the revised terms.
13. GOVERNING JURISDICTION
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of India.
Any disputes arising from the use of this website or related services shall fall under the jurisdiction of the competent courts as determined by HomAppliances.
14. CONTACT INFORMATION
For any questions, concerns, or inquiries related to these Terms of Service or any company policy, customers may contact us exclusively at:
Email: support@homappliances.com
No policy-related requests or disputes shall be considered valid through any unofficial communication channel.